Privacy Policy | SubTextApparel

1. Introduction

SubTextApparel ("we," "us," or "our") operates subtextapparel.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our website.

2. Information We Collect

We collect information that you provide directly to us when you:

Create an account or make a purchase
Subscribe to our mailing list
Contact customer support
Participate in surveys or promotions

Personal Information: Name, email address, shipping address, billing address, phone number, payment information

Automatically Collected Information: IP address, browser type, device information, pages visited, time spent on pages, referring website

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service requests
Send marketing communications (with your consent)
Improve our website and services
Detect and prevent fraud or abuse
Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf (payment processing, shipping, email delivery)
Business Transfers: In connection with a merger, sale, or acquisition
Legal Requirements: When required by law or to protect our rights
With Your Consent: When you explicitly authorize us to share your information

5. Third-Party Services

Our website uses third-party services that may collect information:

Payment Processing: We use secure payment processors to handle transactions. We do not store credit card information.
Analytics: We use analytics services to understand website usage
Marketing Tools: We may use marketing platforms for email campaigns

These third parties have their own privacy policies. We are not responsible for their practices.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict processing of your information
Opt-out of marketing communications
Request data portability

To exercise these rights, contact us at [email protected]

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may limit website functionality.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us immediately.

10. International Users

Our website is operated in the United States. If you are accessing from outside the U.S., your information may be transferred to, stored, and processed in the U.S. By using our website, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of the website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: [email protected]
Website: subtextapparel.com/support